Support

Need help with Folder Shelf? Send a note with the issue, your Mac model, macOS version, and what you were trying to open or drag.

Contact

Email ping@moonquest.dev for app support, bug reports, and folder or screenshot access questions.

Helpful details to include

  • Your Mac model and macOS version.
  • Whether the issue involved pinned folders, recent screenshots, Finder reveal, or drag and drop.
  • The folder location you selected, if it is safe to share.
  • A screenshot if the menu bar popover or Preferences window looked unexpected.

Important note

Folder Shelf uses standard macOS folder permissions. If a folder no longer appears, choose it again from the app so macOS can refresh access.